Shipping policy

Pre-orders are dispatched within 3 weeks of being placed. Orders for books in stock are dispatched within 24 hours of being placed. Delivery time is additional.

US orders are dispatched from our NYC warehouse. Orders to Portugal and the European destinations available at checkout are dispatched from Rua Quinta do Convento dos Frades 2A, 2625-632 Lisbon, Portugal.

Shipping charges, including our packaging allowance, are displayed at checkout and depend on destination and package weight. For Portugal and Europe, our economy service is CTT Correio Normal, which does not include tracking. Estimated delivery is 3–5 business days within Portugal and 5–8 business days to other available European destinations after dispatch. These are estimates, not guaranteed delivery dates; island destinations and customs processing may take longer.

We email you when your order is dispatched. A tracking number is included only when the selected service provides one. For shipping questions or help with a delayed order, contact support.ourstories@gmail.com.